Communication is central to the service we offer at Freightroute. As a family-run company, our customers always have and always will come first. We keep constant communication through each journey with our customers and as a result, we have been able to develop our reputation as leading pallet couriers.
From collection right through to delivery, your freight’s journey is monitored closely by our team. Each of our vehicles is tracked using the Mandata tracking system, which allows us to respond quickly to any queries you may have about your freight’s location. If any of our drivers are experiencing journey issues that may affect your customer’s delivery we will inform you as soon as we can. If a driver runs out of time before completing your customer’s delivery we always endeavour to upgrade to an AM following day delivery and more importantly, let you know so you can get to your customer before they come to you.
You are only a phone call away from your first Freightroute pallet collection and delivery service. Call our Sales Administration Team on 0800 156 4401 to set up your account.